University of Rochester School of Nursing recently launched an online program designed for nurses or other health care professionals interested in pursuing advanced education in care management.
The care management education program, aimed at addressing the rising demand nationwide for qualified care managers, is one of the first care management education programs in the country run by faculty from a top-tier university and an academic medical center.
It features 10 learning modules produced by educators from UR School of Nursing. Students may take the full program, or purchase modules a la carte. The interactive program is 100 percent online, so students can complete the modules at their own pace, at any time from anywhere in the world.
“We’re proud and excited to be able to offer this program in care management education,” said Kathy Rideout, dean of UR School of Nursing. “This program is the result of a lot of intensive research and planning by our faculty and staff. We strongly believe it will serve as a critical resource for individuals who are already care managers and seek role-specific continuing education, as well as those health care providers who wish to enter this growing field. In addition, the program offers tremendous benefit to health care organizations, who can be assured that their employees who complete the course have the latest knowledge and skills needed to thrive in today’s workplace.”
Care management is a relatively new field that specifically focuses on closing quality gaps and promoting continuity in care delivery across health care settings, as well as caring for people living with multiple chronic conditions who are at risk for poor clinical outcomes.
The role of a care manager tends to be inconsistently defined and operationalized across the nation’s health care delivery system. Few educational programs specifically focus on the tenets of care management, which mirror the Triple Aim initiative promoted by the Institute for Healthcare Improvement — population health management, improving patients’ experiences of care and reducing health care costs and inefficiencies.
“It’s really important for care managers to understand the economics and changing landscape of health care,” said Daryl Sharp, professor of clinical nursing and senior director of care management for Accountable Health Partners and UR Medical Center. “For decades, health care costs have been trending at rates above and beyond what we as a country can afford. The complexity of our system contributes to fragmented care, which too often leaves patients dissatisfied with the care they receive.
“There are common responsibilities most care managers engage in, like care coordination, facilitating smooth care transitions and working with patients with complex chronic conditions, but there is considerable contextual variation in terms of how these roles have been enacted across the health care system. This program draws from the rich scientific and policy foundation underlying high quality care management to help those new to the field, as well as those who are more experienced, to carry out their roles more effectively and efficiently.”
The program, which provides care managers and potential care managers with evidence-based strategies for applying the critical functions of care management to real-world clinical practice, launched earlier this year after more than a year of research and preparation of the content and testing of the online delivery system.
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