ESL Federal Credit Union recently promoted six employees to the role of vice president on its senior management team: Caytie Bowser, James Darcy, Ajamu Kitwana, Tina Knapp, Jeremy Newman and Jennifer Shoemaker.
“These changes to our corporate structure will allow ESL to more efficiently execute our strategic objectives and strengthen our commitment to the Greater Rochester community,” said Faheem Masood, president and CEO. “The addition of these employees to our senior management team will help to evolve the functional areas they will lead, and further contribute to ensuring we deliver the exceptional service and experience our customers expect from us.”
Bowser, of Fairport, will serve as director of product development and management. In this role, she is responsible for the effective development and management of ESL’s product and service portfolios, including product design, and understanding market, financial and credit opportunities, as well as risks and trends. Bowser graduated with a Bachelor of Science in business administration from SUNY Geneseo and a master’s degree in business administration from Rochester Institute of Technology.
Darcy, of Webster, assumes the role of director of treasury. He manages ESL’s wholesale investment and borrowing portfolios, quarterly earnings forecasts, business casework, and profitability analysis throughout the company. He graduated from St. John Fisher College with a Bachelor of Science in business administration, with a concentration in finance.
Kitwana, of Rochester, now serves as director of community impact. He most recently worked as executive director of the ESL Charitable Foundation, and will continue to oversee the its philanthropic and collective impact initiatives. Kitwana received a master’s degree in business administration from Massachusetts Institute of Technology, and holds his bachelor’s and master’s degrees in civil and environmental engineering from Stanford University.
Knapp, of Henrietta, rises from her previous role of controller to director of payments and service support. As VP, Knapp will ensure appropriate levels of member service and operational efficiency while minimizing risk for the company. She graduated from RIT with a Bachelor of Science in accounting and a master’s degree in finance.
Newman, of Perinton, steps into the role of deputy general counsel. As VP, he will provide legal guidance to the company and its subsidiaries, ESL Investment Services and ESL Trust Services, and is responsible for the development, maintenance and assessment of ESL’s governance architecture. Newman graduated with a bachelor’s degree from the University at Albany and his Juris Doctor from the University at Buffalo.
Shoemaker, of Ontario, is named director of market and business intelligence. In this role, she is responsible for leading the design and development of corporate intelligence methods and systems to enhance ESL’s decision-making capabilities and drive strategic results. She holds a bachelor’s degree in business administration from Nazareth College.